Sob, Sob
the continuing saga….
I called the computer company on Tuesday. I still hadn’t heard (either by phone or email – both of which was promised to me!) if they had even recieved my computer. So imagine my surprise when the customer service rep told me it was on it’s way back to me and should arrive on Thursday.
I was happy about that, but a bit puzzled by what she said after that. She said that they hadn’t found anything wrong with it – they re-formatted the hard drive and it worked fine. It was a power drain issue that they could have walked me through over the phone. Actually, when I heard that last bit, I wasn’t puzzled…I was pissed. So I had sent my computer out to Texas for no reason? Been working off an external drive on an old desktop so my laptop could “vacation” this summer?
But, I was happy enough that it was on it’s way back to me to overlook, or at least not dwell, on those little questions.
Thursday came… Fed Ex came… I opened the box, put the battery back in, plugged it in and everything was fine. I loaded up about 15 programs and started to relax. I hadn’t gotten to loading up any of my files, but I was ok with that. I wanted to buy a hard drive dock and be able to get some files that had not been backed up onto my external drive. I figured I’d do that over the long weekend and come Monday, it would be like everything always had been.
The Boy had The Girlfriend over for dinner. He actually made dinner for her (and, by extension, us). He decided on a chicken parm dish, so I pulled up the trusty website, A Year of Crockpotting, to come up with just the right approach to the meal. He got up in the morning, made the chicken parm and got it into the crockpot. When she got here around 5, it was ready, so he boiled the water for the pasta and made the garlic bread.
The Hubby and I ate in the bedroom and the kids got the dining room. She was very impressed (I think, anyway!) with the thought that went behind the meal. They were celebrating their six month anniversary, so it was very sweet of him to do this for her.
So after dinner, The Hubby and I hang out in the bedroom, both of on our laptops, happily putzing away the night. It gets to be time to drive The Girlfriend home, so I put the computer into sleep mode and head out.
It’s about 11:30 when I get back, so clearly it’s time for bed… not computing. I woke up around 7:45 this morning and went to turn it on to get the news and my email. Hit the power button… start to hear the sound wave.. then it dies. Hit the power button again.. absolutely nothing this time. I decide not to waste any time and bring the computer upstairs to the office and call the computer company.
So I spend the next 20 or so minutes with my new best friend, Derrick. He tells me that the notes on the account indicate they just reformatted the hard drive and turned it on to verify it worked. And it did. So they sent it back to me. No where was there any note that the tech they sent out to me had put in a new hard drive, seen that it wasn’t a power issue, and recommended a new motherboard. NO WHERE. So, it being a Friday, he can send me a box with a prepaid label, but that wouldn’t even leave Texas until Monday, then take two days to get to me, and then a day to fix it, then two more days to get it back to me. That puts it roughly around Christmas, I think. So I ask if I can send it back myself (I do have a box for it now) just to get this party started quicker. He says that will be fine and will cut down on the turnaround time for me.
So I hustle it over to the UPS Store in town and get it shipped out today, for delivery on Monday by 8:30 am. So my sincere hope is that it will be a WORKING computer, back in my hands by Wednesday at 4:30.
The Bitch is Back, people.